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IntelliMatch (SunGard), Paul Clapis, director of product managementQ What SWIFT-related product trends have you seen among your clients for this year?A We are seeing a trend toward adoption of SWIFT Exceptions and Investigations and SWIFTNet due to a significant increase in the number of exceptions under SEPA [the Single Euro Payments Area]. With payment exceptions currently running at 1 to 2 percent, we anticipate an increase to 4 to 8 percent in the coming years.Q What will be the hot SWIFT-related ops trends?A We anticipate three major themes at SIBOS this year: managed services, data intelligence/data mining and liquidity monitoring. These may not be formal themes, but we believe they will be focal points for many discussions and presentations at this key banking event.Q Why do you think these trends are underway?A Managed services: We are seeing a significant increase in the number of our new and existing customers moving to managed services. The driver is primarily cost reduction of operations but a key secondary driver is improved quality, since the best managed services operations are building centers of excellence with dedicated teams of subject matter experts and product experts.Data intelligence: Everyone is talking about understanding Big Data and the term has become a buzzword in many circles. Yet the industry hasn’t completely figured out how to harness the potential of Big Data and intelligent systems. I anticipate significant breakthroughs in predictive analytics and data intelligence in the next few years.Liquidity monitoring: Regulatory compliance will be a huge driver for growth of tools and reporting in this area in 2015 and beyond. Financial institutions that move rapidly to adopt liquidity monitoring will see significant benefits, including reduced financial risk.Q Anything else that will be on SunGard’s mind at SIBOS this year you’d care to add?A A very hot niche area will be intraday liquidity monitoring, which should really take off in the next year.Misys, Gilmore Bray, director, Misys Global Managed ServicesQ What SWIFT-related product trends have you seen among your clients for this year?A The big trend we’ve seen from our European financial institutions, as well as a few NA [National Association] corporations with European subsidiaries, is the requirement for regulatory reporting. Not only is there a need for service providers to route information to comply with EMIR and Dodd- Frank, but also to keep current with the SWIFT message standards that have significantly changed to enable complete reporting. We believe these changes will continue.Q What will be the hot SWIFT-related ops trends for 2015?A For 2015, there are additional derivative instruments being added to SWIFT. Further in the future, more disruptive changes will appear, especially in the way derivatives (possibly FX) are cleared. Still further out there is more pressure by the regulators to move more over-the-counter trading to exchanges. This will further necessitate the posting of collateral and collateral management by market participants.Q Anything else that will be on your mind at SIBOS this year you’d care to add?A SWIFT continues to force consolidation in the SWIFTNet service bureau vendor market by establishing the baseline standards that must be met for service bureaus for SWIFT certification. The categories are SOP [standard operational practice] and POP [premier operational practice], which is Misys’ designation.The number of suppliers selling discrete SWIFT connectivity 31 and integration solutions will continue to decrease. Equally, the number of SWIFTNet service bureaus will continue to consolidate. Those that remain, including Misys, are lookingto add value to existing offerings.In addition, SWIFT continues to drive standards and the implementation of “know your customer” principles and this is increasingly impacting both the trade finance and payments space from a systems and financial messaging perspective.Continued on Page 32FALL 2014 | FTF NEWS MAGAZINE