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Fidelity ActionsXchangeBest Corporate Actions Processing SolutionQ: Who are the top executives of the company?FiservBest Financial Crime-Fighting SolutionA: Will Dolan, head of ActionsXchange; Deb Culhane, senior vice president, sales and relationship management; Rob Gurwitz, senior vice president, technology and operations; and Pat Hagerman, vice president, business strategy and program management.Q: Where is your company’s main headquarters?A: Boston, Mass.Q: What is the mission of your company?A: To be the trusted source for comprehensive, accurate, and timely corporate action data. Our strategic, intelligent solutions can help you improve efficiencies and mitigate risk.Q: As of today, how many customers does the company have?A: 50.Q: How does your company help with post-trade challenges?A: ActionsXchange provides automation solutions for corporate actions processing in two primary ways:1. Data sourcing and validation to improve the accuracy and timeliness of corporate action announcement and capture.2. Automated workflow solutions to manage the corporate action life cycle.Q: What were your company’s major achievements in 2013?A: We successfully began serving several new clients while making significant enhancements to our data and workflow products and services. Workflow tools were enhanced to streamline exception management, control risk and reduce redundancy. Additionally, corporate action content and reporting for front-office users were expanded.Q: What are your top goals for 2014?From right to leftTom Tobin, GM & CTO, Financial Crime Risk Management Solutions at Fiserv, and spouseA: Our top goals are completing our SWIFT messaging migration to ISO 20022; adding several new features and services on behalf of our clients; and successfully bringing onboard the currentQ: Who are the top executives of the company?A: Jeffery W. Yabuki, president and CEO; Shawn M. Donovan, executive vice president, chief sales officer; Mark A. Ernst, executive vice president, chief operating officer.Q: Where is your company’s main headquarters?A: 255 Fiserv Drive, Brookfield, WI 53045.Q: What is the mission of your company?A: Our mission is to provide integrated technology and services solutions that enable best-in-class results for our clients.Q: As of today, how many customers does the company have?A: 14,500 clients worldwide — including banks, credit unions and thrifts; billers, mortgage lenders and leasing companies; brokerage and investment firms; and other business clients — throughout the Americas, EMEA and Asia-Pacific regions.Q: How does your company help with post-trade challenges?A: Our post-trade technology TradeFlow enables global institutional asset managers to achieve straight through processing, shorter settlement cycles and seamless connectivity to industry-standard clearing and settlement portals, such as SWIFT, Omgeo, FIX and Markit.We also help global firms achieve greater automation and data aggregation across the front, middle, and back offices through seamlessly integrated open architecture technology.Our reconciliation solution Frontier Reconciliation helps organizations reduce risk, increase efficiency and enable regulatory compliance through automated transaction matching, account reconciliation, case management, balance sheet attestation and performance management reporting.Q: What were your company’s major achievements in 2013?A: We believe that innovation is an important differentiator and accordingly filed for 22 new patents in 2013. With more than 170 patents issued and pending, Fiserv is well-positioned to continue our reputation as the leading innovator in the market.Q: What are your top goals for 2014?A: This year, Fiserv Inc. (NASDAQ: FISV) celebrates 30 years of leadership. As one of Fortune’s World’s Most Admired Companies, Fiserv is driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization.The future may be closer than it appears, as the velocity of change accelerates. The convergence of consumer expectations for speed, ease and convenience, combined with the ubiquity of digital devices, is having a profound impact on the financial experience. In fact, we expect a generational transformation in financial services over the next several years.Since the early days, our model has been centered on making a difference for clients. Moving forward, we will achieve that goal by balancing innovation, operational excellence and client intimacy. Next-generation financial relationships won’t be enabled by technology but defined by it. And in that world our commitment to clients will matter even more.★12 pipeline of new customers.Our new features include user interface improvements for custodian instruction processing and enhanced data hierarchy rules to increase customer straight-through processing rates. Our new services include dashboard views based on time zone to improve the user experience and minimize risk when clients manage corporate actions across the globe.★Deb Culhane, SVPAWARDS SUPPLEMENT 2014 | FTF NEWS MAGAZINE