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Agentic A.I. is proving to be a great fit for firms modernizing securities operations, particularly systems that were once manual. But as firms begin to embrace a new era of “operational alpha” that consists of compelling ROIs, greater efficiencies, risk mitigation, better SLAs, and other benefits, they have to remember one key fact: a small percentage of the agents might get it wrong.
“In operations, if you’re 1% wrong, you’re 100% wrong,” says Steve Shillingford, CEO of DeepSee.ai, who won the 2026 FTF Award for Best Cutting-Edge Solution. In this FTF News video, Shillingford explains why operational alpha means keeping human beings and guardrails in the loop so that A.I. agents can learn and evolve.
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- capital markets,
- financial services
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