A provider of tradeable and thematic ETFs, Direxion will be using the services of SS&C ALPS Distributors, which will act as the underwriter and distributor for issuance, redemption and distribution of exchange-traded funds (ETFs) and mutual funds, officials say. SS&C ALPS, which is owned by SS&C Technologies, will help Direxion manage more than $40 billion… Read More >>
SS&C Leverages A.I. for ‘Contact Center’ Platform
Asset managers and other financial services firms working in the life, pensions, and retirement sectors need optimal customer service and to help them SS&C Technologies has launched its Contact Center platform, which leverages artificial intelligence (A.I.) to deliver “personalized customer experiences 24/7,” officials say. The SS&C Contact Center is the next-generation platform that builds upon… Read More >>
Marlborough Taps SS&C for Fund Services
Marlborough, a U.K. investment management and fund solutions group, has selected SS&C Technologies to provide fund accounting, middle-office, and transfer agency services. “SS&C has signed a long-term agreement with Investment Fund Services Ltd. (IFS), which is Marlborough’s authorized corporate director (ACD) and authorized fund manager (AFM) business,” according to the announcement. The agreement specifies that… Read More >>
SS&C Grows Fund Administration Business in India
SS&C Technologies officials report that they have opened an office in the Indian special economic zone Gujarat International Finance Tec-City (GIFT City), which adds to the post-trade systems and services provider’s presence in India. The International Financial Services Centers Authority (IFSCA), which is the regulatory body for special economic zones, has licensed SS&C GlobeOp “to… Read More >>
Perennial Partners Taps SS&C for Transfer Agency Services
Perennial Partners will be deploying a transfer agency and investor servicing system, the Global Investor and Distribution Solutions (GIDS) from SS&C Technologies, to streamline unit registry/call center services across its financial product lines, according to the Australian asset manager. “SS&C’s Managed Fund Administration unit will provide a full range of services to Perennial’s investors across… Read More >>
SS&C’s Black Diamond Gets CRM Module & Other News
SS&C Offers CRM via Managed Services SS&C Technologies has integrated a customer relationship management (CRM) module into the SS&C Black Diamond Wealth Platform that offers managed services that are intended to reduce IT maintenance burdens, officials say. The Black Diamond CRM module “complements SS&C’s existing CRM solutions, Salentica Elements and Salentica Engage,” and will provide a… Read More >>
Emerging PE Firms Must Bolster Ops IT: Survey
Emerging managers in the private equity space are facing the tightly related challenges of having to increase their allocation to private debt and private equity over the next 12 months while also bolstering their operational technology to meet the transparency and reporting demands of limited partners (LPs). This is the topline result of a survey… Read More >>
SS&C Buys MFA Business from Iress & Other News
Acquisition to Help SS&C’s Transfer Agent Business Iress, a trading software and services provider, is selling its managed funds administration (MFA) business to SS&C Technologies, which will use the acquisition to strengthen its position as a transfer agent in Australia, officials say. Iress is based in Melbourne, Australia. “The MFA business [from Iress] is… Read More >>
Crystal Capital Partners to Deploy SS&C Systems & Other News
Crystal Capital to Bolster Ops via SS&C Systems Crystal Capital Partners, an alternative investment platform provider, reports that it has selected the Geneva and Advent systems from SS&C Technologies to “streamline portfolio management and reporting across more than 500 customized portfolios and support further growth,” officials say. “Our integration with SS&C will help streamline the… Read More >>
USAA Outsources Fund Accounting to SS&C & Other News
USAA to Shift 60 Staff Members to SS&C GlobeOp SS&C Technologies Holdings, Inc. reports that it has entered into an “outsourced administration arrangement with USAA Real Estate.” Based in San Antonio, Texas, USAA Real Estate acquires, develops, finances, and manages real estate assets in North America and Europe, and manages approximately $35 billion in net… Read More >>