A solutions provider has to stay true to its culture and that is why Michael Alexander, president of wealth and capital markets solutions for Broadridge Financial Solutions in North America, says he was voted Ops Business Person of the Year for 2018.
Alexander won the honor via the FTF News Technology Innovation Awards competition, which recognizes achievement in securities operations. He took part in a video interview with FTF News during the awards gala celebration in Manhattan this past June.
“I think for us it’s about our team staying true to our culture, which is putting clients first, doing the right thing, and then being a trusted partner and thought leader who are helping our clients transform their business,” Alexander says.
The company has no intention of resting on its laurels and FTF News got a sneak preview of what may come during the rest of this year and in 2019.
“We’re continuing to make investments in the emerging technologies and what’s happening is the industry is shifting more toward mutualization of innovation and investments,” Alexander says. For Broadridge, the key is to grow its network value effect, which “can only be derived by being part of our community,” he adds.
A good example of the Broadridge network value effect is that “we have 80 percent market share in certain types of activity. And today when one back office can call another, we can put technology in the middle of that and clean things up instantaneously where it would take days [for others],” Alexander says. “Our network value effect is something we’re very focused on, and we will be making announcements in the market shortly.”
CREDITS:
Video Production: Janene Knox and William J. Poznanski, Jr.
Interview conducted by: Eugene Grygo, chief content officer, FTF News
Co-Producers: Sarah Hathaway, vice president, Financial Technologies Forum (FTF) and Eugene Grygo