It’s probably a good idea for operations teams to consider learning new skills or focusing on how to transfer them in anticipation of the post-trade disruptions to come from emerging technologies.
That’s the suggestion of Raymund Arzaga, director of policy adherence and control at Scotiabank in Toronto, Ont. Arzaga was interviewed by FTF News during FTF’s SecOps North America conference, Oct. 15-17, in Toronto. He took part in the “Back Office Career Disrupted?” panel.
For instance, those Ops team members with behavioral, analytical, regulatory or compliance skills could start to think about how to plan for the future, Arzaga says. They may be surprised at how many resources already exist to help them explore their options.
“Some of them may be involved in some sort of investigative work, for instance,” says Arzaga, referring to financial and data reconciliation tasks. “Those are the things that they may want to explore further and can be transferred in a different fashion. It may be something that they are already doing but in a different sort of context. So, they don’t even need to change whatever they do.”
It may be a matter of embracing a different perspective.
“If I may use the change that happened with Blockbuster where they started off with a lot of different onsite stores where they rented movies and whatnot, and games,” Arzaga says. The market shifted and while the Blockbuster stores are gone “the idea is still here,” Arzaga says.
“So, we have other avenues now where the same concept is being applied,” he says.
Click on the image above to watch the full video interview.
CREDITS:
Videographer: Jared Lorenz c/o Livingface Photography, Toronto, Ont.
Video Editor: Janene Knox
Interview conducted by Eugene Grygo, chief content officer, FTF News
Co-Producers: Sarah Hathaway, vice president, Financial Technologies Forum (FTF) and Eugene Grygo
Photography: Bard Azima c/o Livingface Photography
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