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Hearsay’s A.I. Tools Help Firms Cleanse Social Content

December 17, 2021 by Eugene Grygo

Hearsay’s A.I. Tools Help Firms Cleanse Social Content

Hearsay Systems, a digital communications compliance vendor, has launched two new capabilities that use artificial intelligence (A.I.) — one to sift out inappropriate images in videos and direct messages, and another to detect offensive text— all to help financial advisors make certain their posts are compliant with regulatory and industry standards. The new features are… Read More >>

Filed Under: Securities Operations, Buy-Side, Data Management, Operational Risk, Ops Automation, Risk Management, Diversity & Human Interest, Governance, Artificial Intelligence, Digital Transformation, FinTech Trends, Integration, Standards, ESG Data & Investing, KYC, AML/Fraud/Financial Crime, Regulation & Compliance, Regulatory Reporting, Social Media, Industry News Tagged With: automation, back office, data management, FINRA, operational risk, SEC, Securities Operations, social media, social media compliance, social media in financial services

Social Media & Messaging Usage Exploding: Q&A

July 10, 2020 by Eugene Grygo

Social Media & Messaging Usage Exploding: Q&A

(Editor’s note: Silicon Valley-based Hearsay Systems recently appointed financial services compliance veteran Iain Duke-Richardet as compliance strategy principal. Duke-Richardet’s mandate at Hearsay includes advising the vendor’s 100+ global financial services clients about the changing regulatory landscape. He will also be helping Hearsay’s product teams “to address new complexities as a strategic advantage to firms’ digital… Read More >>

Filed Under: Securities Operations, Data Management, Industry News, Middle-Office, Operational Risk, Ops Automation, Risk Management, General Interest, Governance, Diversity, Equity, and Inclusion (DEI), FinTech Trends, Back-Office, Standards, Opinion, Q&As, KYC, AML/Fraud/Financial Crime, Regulation & Compliance, Regulatory Reporting, Social Media, Industry News Tagged With: automation, COVID-19, data management, financial messaging, FINRA, Hearsay Social, messaging, pandemic, social media, social media compliance

Social Media Compliance Alerts Decreasing: Q&A

May 21, 2019 by Eugene Grygo

Social Media Compliance Alerts Decreasing: Q&A

(Editor’s note: Hearsay Systems, a digital communications and workflow solutions vendor, recently released its 2019 Financial Services Social Media Content Study, which analyzes content across clients’ social media programs. The study reviewed social media data from 110,150 financial services professionals at 32 U.S. firms, including wealth management companies. “Teams now grasp the power of social… Read More >>

Filed Under: Securities Operations, Data Management, Middle-Office, Operational Risk, Ops Automation, Risk Management, Governance, FinTech Trends, Back-Office, Integration, Standards, Q&As, Performance Measurement, KYC, AML/Fraud/Financial Crime, Regulation & Compliance, Regulatory Reporting, Social Media, Industry News Tagged With: 2019 Financial Services Social Media Content Study, compliance, Donna Prlich, FTF News, Hearsay Systems, social media

Asset Managers Must Disrupt Hiring Practices: Report

April 17, 2019 by Eugene Grygo

Asset Managers Must Disrupt Hiring Practices: Report

The disruptions rocking the securities industry — fee compression and consolidation, artificial intelligence, big data, analytics and social media — are rippling through the asset management sector and compelling many to reconsider hiring practices for core business functions. This is according to a report from Greenwich Associates, “Top Asset Management Talent Will Need to Evolve…… Read More >>

Filed Under: FTF Bull Run Blog, Derivatives Operations, Securities Operations, Buy-Side, Data Management, Industry News, Operational Risk, Ops Automation, General Interest, Governance, Diversity, Equity, and Inclusion (DEI), Artificial Intelligence, FinTech Trends, Blockchain/DLT, Opinion, Minding the Gap, KYC, Regulation & Compliance, Industry News, People Moves Tagged With: analytics, artificial intelligence, asset management, Big Data, consolidation, Eugene Grygo, Greenwich Associates, Minding the Gap, Sara Sikes, securities industry, social media

Social Media Played Role in Alleged FX Scam

February 26, 2019 by Eugene Grygo

Social Media Played Role in Alleged FX Scam

The CFTC is taking legal action via the federal court system against an individual allegedly running a foreign exchange (FX) trading scam that exploited social media outlets to lure more than 140 fraud victims. Citing a misappropriation of customer funds and many regulatory violations, the regulator has entered a preliminary injunction via the U.S. District… Read More >>

Filed Under: Securities Operations, Data Management, Industry News, Operational Risk, General Interest, Governance, Diversity, Equity, and Inclusion (DEI), FinTech Trends, AML/Fraud/Financial Crime, Regulation & Compliance, Cybersecurity, Regulatory Reporting, Social Media, Industry News Tagged With: CFTC, Defrauding, FX, FX Scam, James McDonald, Kelvin Oscar Ramirez, regulatory violations, social media, trading scam

Looking for E-Comms Risks in the Wrong Places?

October 31, 2018 by Louis Chunovic

Looking for E-Comms Risks in the Wrong Places?

Portland, Oregon-based Smarsh, which characterizes itself as a provider of archiving and compliance solutions for companies in regulated and litigious industries, has unveiled its eighth annual Electronic Communications Compliance Survey report. The 40-question survey of 191 financial services professionals with direct compliance responsibilities found that “organizations are not keeping pace with their retention and supervision… Read More >>

Filed Under: Securities Operations, Data Management, Operational Risk, Ops Automation, General Interest, Governance, Diversity, Equity, and Inclusion (DEI), FinTech Trends, KYC, AML/Fraud/Financial Crime, Regulation & Compliance, Cybersecurity, Regulatory Compliance, Regulatory Reporting, Social Media, Industry News Tagged With: business communications, compliance measures, compliance solutions, Electronic Communications Compliance Survey, Millennials, mobile, Smarsh, social media

LSE Group Launches Social Media Platform for Investor Relations

November 30, 2015 by Pauline McCallion

A LinkedIn/Skype hybrid developed by the London Stock Exchange Group (LSEG) will make investor relations activity more efficient and less costly, according to the stock exchange group. The platform, Elite Connect, is a mixture of LinkedIn and Skype, according to the London Stock Exchange Group’s head of Italy and Continental Europe primary markets, Luca Peyrano…. Read More >>

Filed Under: Securities Operations, Corporate Actions, Industry News, General Interest, FinTech Trends, Social Media, Industry News Tagged With: corporate actions reporting, Elite Connect, John Gollifer, LinkedIn, London Stock Exchange, LSEG, Luca Peyrano, Skype, social media, social media platform

Have a Great Thanksgiving and Enjoy Our SMAC Chats

November 25, 2015 by Eugene Grygo

Have a Great Thanksgiving and Enjoy Our SMAC Chats

Financial Technologies Forum (FTF) and its news division FTF News will be closed Thursday and Friday, so that we can take a short break over the Thanksgiving holiday weekend. We will be returning with hot news for the Monday morning after Thanksgiving. But, in the meantime, we will be offering extremely useful content for the… Read More >>

Filed Under: Industry News, General Interest, Opinion, Minding the Gap, Regulation & Compliance, Social Media, Industry News Tagged With: al raymond, Amy Sitnick, Beth Wood Leidt, blogging, branding, compliance, customer experience, Deloitte, Financial Technologies Forum, FTF News, FTFSMAC, Guardian Life Insurance, Kerry Ryan, Legg Mason, Michelle Chastain, Primerica, SEI, SMAC, social media, social media and compliance, social media crisis, social media strategy, TD Bank, Thanksgiving

Time to Ramp Up Social Media Risk Management?

November 11, 2015 by Eugene Grygo

Financial services firms may want to up their social media compliance training say industry experts reacting to the news that a federal grand jury in San Francisco and the SEC are charging James Alan Craig, who lives in Scotland, with securities fraud via an alleged scheme involving Twitter accounts and damaging messages. In fact, to… Read More >>

Filed Under: Securities Operations, Risk Management, General Interest, Social Media, Industry News Tagged With: Actiance, Brian J. Stretch, Citron Research, compliance, David J. Johnson, Ethan Wall, FCA, Federal Bureau of Investigation, FINRA, IIROC, IIROCSEC, James Alan Craig, Jina L. Choi, Joanna Belbey, Muddy Waters Research, Nasdaq, Office of Investor Education and Advocacy, SEC, SEC’s San Francisco Regional Office, social media, Social Media and Investing – Stock Rumors, social media fraud, social media risk management, TradeMonster, Twitter, U.S. District Court for the Northern District of California

How Hurricane Sandy Put BNY’s Business Continuity to the Test

November 5, 2015 by Eugene Grygo

(Editor’s note: Hurricane Sandy devastated the East Coast and the Northeast of the U.S., among other regions, three years ago. According to current tallies, 233 people in eight countries died as a result of the hurricane’s destructive path, which caused $75 billion in damage. For Wall Street firms, the hurricane was a test of their… Read More >>

Filed Under: Operational Risk, Outsourcing, Opinion, Q&As, Regulation & Compliance, Social Media Tagged With: BNY Mellon, business continuity planning, cloud computing, Disaster Recovery, Hurricane Sandy, social media, Super storm Sandy

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